店长 Store Manager /General Manager
汇报：区域经理 District Manager
工作目的 Job Purpose :
General Manager is fully accountable for; driving revenue, controlling costs, leading an empowered team, developing talent, providing legendary service and deliver to all legal
compliance requirements through their team of Managers. The General Managers role is to constantly look for new opportunities and ways of working that will create a better business.
职责 Accountabilities ：
1.商务和财政 Business and Financial :优化销售，在品牌范围内做出可控贡献。 Optimises sales and controllable contribution within thestore.负责全部盈亏责任。Full P&L accountability.
2.顾客和市场 Customer and Market:确保店铺提供最佳顾客服务。Ensures that the store is delivering the best possible customer experience.
3.领导能力和员工 Leadership and Employee :建设和发展一个高绩效店铺团队。Builds and develops a high performance team in the store.
4.管理和操作 Managing and Operating :运作一个有效多产的团队来支持业务需要。聚焦风险管理。Demonstrates an effective and productive team supporting the business and demonstrates that Risk Management is a focus.
Required knowledge, skills & abilities:
丰富的领导和交流技巧。Proven leadership and communication skills
在店铺系统，政策，程序上有经验。Expert in store systems , policy and procedures
必须具备优秀的口头和书面交流技巧，并有能力影响所有层面的管理人员和员工。Must have excellent verbal and written communication skills and the ability to influence all levels of management and staff
能够分析财务数据以得出结论。Ability to analyze financial data to drive results
强大的问题解决，组织，时间管理和沟通技巧。Strong problem-solving , organizational, time management and communication skills
必须有独立工作的能力和及时作出有效决策的紧迫感。Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner
能够独立做出商业和员工相关判断 Ability to exercise independent judgement to make business and employee-related decisions
能够委托和决定任务和责任的优先次序。Ability to delegate and prioritize tasks and responsibilities
有效分配时间，处理多重需求和抉择优先事项。Allocates time effectively, handles multiple demands and competing priorities
有作为店铺经理的管理执行经验。Demonstrated management skills as Store Manager
丰富的人员发展追踪记录，人力资源规划，时间管理和优秀的领导能力素质。Proven track record in people development, manpower planning time management and strong leadership qualities
能够根据工作要求适应弹性工作时间，工作时间可能包括周末和夜班。也可能需要通宵工作。Ability to work a flexible schedule to meet the needs of the business, will require weekends and evening shifts. Overnights may be required